Windows cannot find printmanagement.msc

If you’re faced with this issue, you need to modify the Universal Printing driver attribute to resolve the issue. Here’s how: If you can log in normally, good; else you will have to boot into Safe Mode, enter Advanced Startup options screen, or use the Installation Media to boot to be able to carry out these instructions.

Modify Universal Printing driver attribute

According to Microsoft in documentation, the problem affects a subset of Type 3 printer drivers and does not affect Type 4 printer drivers.

To determine the type of printer driver installed on your Windows 10 device, do the following:

Press Windows key + R to invoke the Run dialog.In the Run dialog box, type printmanagement.msc and hit Enter to open the Print Management console.

If Print Management fails to open and you receive the following error message- Then you will need to add the Print Management Console feature via the Optional Features applet in Settings app.

Expand Print Server.Expand your computer name.Select Printers.In the middle pane, extreme right, you can now see the driver type for each of the installed printer drivers.

Now you’ll need to modify the Universal Printing driver attribute. To do so, follow the simple instructions in this video by Microsoft. The procedure requires you to do the following:

Press Windows key + R to invoke the Run dialog.In the Run dialog box, type cmd and then press CTRL + SHIFT + ENTER to open Command Prompt in admin/elevated mode.In the command prompt window, type the command below and hit Enter to check the attribute of the Universal Printing driver setting.

If the command executes, and in the output, the Attribute section shows Local instead of Direct, run the command below. That’s it! The issue should be resolved now.

If the above solution does not help you and you find that Print Management is missing, then you have three options:

Run System File CheckerRepair System ImageUse Reset This PC option.

Update 16th March 2021: Microsoft has released updates to fix this APC_INDEX_MISMATCH BSOD when printing issue:

Windows 10 version 2004 and 20H2 – KB5001567Windows 10 version 1909 and Windows Server 1909 – KB5001566Windows 10 version 1809 and Windows Server 2019 – KB5001568Windows 10 version 1803 – KB5001565.

Read next: Computer freezes when printing in Windows.